At Kroozer, we are committed to conducting business responsibly, ethically, and in compliance with all applicable laws and regulations across India, Dubai, and Nepal. Our Code of Conduct sets the foundation for fostering safe, fair, and respectful working environments while promoting sustainable and environmentally conscious practices.
DISCRIMINATION
- Kroozer strictly prohibits any form of discrimination in employment, including hiring, wages, benefits, promotions, or terminations, based on gender, caste, religion, age, disability, marital status, ethnicity, or political beliefs.
- All workers will be treated equally and with dignity, ensuring inclusivity and fairness at all levels of the organization.
COERCION
- Disciplinary actions, if required, will always comply with local laws.
- Workers must be treated with respect and dignity. Physical, verbal, sexual, or psychological abuse, harassment, intimidation, or threats of violence are strictly prohibited.
- Corporal punishment or coercive practices of any kind will not be tolerated.
FORCED LABOR
- Kroozer will not engage in or support any form of forced labor, including bonded labor, slavery, or human trafficking.
- Workers’ personal documents, such as identity papers, will not be withheld, and workers are free to resign after giving reasonable notice as per legal requirements.
- Recruitment fees or undue financial burdens on workers are strictly prohibited.
CHILD LABOR
- Workers under the age of 15 or the legal minimum working age (whichever is higher) will not be employed.
- Young workers (15-18 years) will not be assigned hazardous or unsafe tasks and will have access to educational and skill development opportunities.
- Reliable age verification processes and recruitment policies will be in place to prevent child labor.
WAGES & BENEFITS
- All workers will be paid at least the local legal minimum wage and provided statutory benefits, such as provident fund, insurance, maternity leave, and paid holidays.
- Overtime will be compensated as per local law, and wage deductions, if any, will strictly follow legal provisions.
- Workers will receive transparent and understandable wage statements detailing earnings, deductions, and overtime payments.
WORKING HOURS
- Working hours will comply with local laws, with a maximum of 60 hours per week, including overtime.
- Overtime will be strictly voluntary, and workers will have the right to refuse overtime without penalty.
- Workers will be entitled to at least one day off per week, and compensatory time-off will be provided if required to work on a weekly holiday.
- Special considerations, such as reasonable breaks, will be provided for nursing mothers and pregnant workers.
SAFETY
- Kroozer facilities will comply with all local health and safety regulations.
- Adequate lighting, ventilation, and fire safety measures, including emergency exits and fire extinguishers, will be maintained.
- Workers will receive free personal protective equipment (PPE) and training on safety protocols.
- Periodic fire drills and safety inspections will be conducted, and records will be maintained to ensure preparedness.
HEALTH & HYGIENE
- Safe drinking water and clean, segregated restroom facilities will be provided for all workers.
- First aid kits will be readily available, and workers will be trained in basic first aid.
- Hazardous materials will be stored securely in ventilated areas, and facilities will have emergency procedures for handling accidents or serious injuries.
HOUSING / DORMITORIES
- If housing is provided, it will comply with local laws and ensure safety, cleanliness, and adequate living conditions.
- Facilities will include potable water, proper ventilation, individual beds, clean restrooms, and basic first aid access.
FREEDOM OF ASSOCIATION
- Workers have the right to form and join trade unions or associations of their choice without fear of retaliation.
- Where local laws restrict trade unions, Kroozer will facilitate an independent mechanism for workers to voice concerns and engage in collective bargaining.
ENVIRONMENT PROTECTION
- Kroozer is committed to minimizing environmental impact and complying with all applicable environmental laws.
- Facilities will responsibly manage waste, maximize recycling, and ensure the safe disposal of hazardous materials.
- Efforts will be made to reduce resource consumption, and wastewater treatment plants will be maintained where necessary.
- Disaster-management plans will be in place to address environmental emergencies.
WOMEN, DISABLED, AND ETHNIC MINORITIES’ RIGHTS
- Kroozer ensures equal treatment and opportunities for women, differently-abled individuals, and ethnic minorities in all aspects of employment.
- Special considerations will be made for pregnant workers and nursing mothers to ensure their safety and well-being.
SUB-CONTRACTING
- Subcontracting will only be permitted with prior written approval and subject to strict compliance with this Code of Conduct.
- All subcontractors must adhere to Kroozer’s standards, and their facilities will be audited regularly to ensure compliance.
IMPLEMENTATION & MONITORING
- Training and Awareness: Regular training sessions will be conducted for employees and suppliers on labor standards, safety, and ethical practices.
- Auditing: Kroozer will conduct regular inspections and audits to ensure compliance with this Code of Conduct. Non-compliance may result in termination of business relationships.
- Grievance Mechanism: Workers will have access to confidential reporting channels for grievances without fear of retaliation.
By adhering to this Code of Conduct, Kroozer strives to create an ethical, safe, and sustainable work environment for all employees, suppliers, and partners while contributing positively to the communities we operate in.
